Welcome to HouseOfSudha. By accessing and using our website and purchasing our products, you agree to be bound by these Terms & Conditions. Please read them carefully before making a purchase. If you do not agree with any part of these Terms, you must not use this website.
HouseOfSudha (“we”, “us”, “our”) may update, change, or replace any part of these Terms & Conditions at any time. Changes will be effective upon posting on this page. It is your responsibility to review this page periodically for updates.
We sell natural honey (three variants). Our honey is minimally processed and may vary slightly in color, aroma, taste, and texture depending on the season and floral source. Such natural variations are normal and do not indicate a defect.
We strive to provide accurate descriptions and images. However, due to device displays and natural variations, actual product appearance may slightly differ. All products are subject to availability, and we may limit quantities or discontinue products at any time.
By placing an order, you agree to provide current, complete, and accurate information, including name, address, phone number, and email. We reserve the right to refuse or cancel orders suspected of fraud or unauthorized activity.
Prices are listed in INR and may change without prior notice. Applicable taxes and shipping charges are shown at checkout. Payment must be completed using the available payment methods on our website. Orders are confirmed only after successful payment authorization.
Orders are processed and shipped as per our Shipping Policy. Estimated delivery timelines are indicative and may vary due to courier constraints, location, or unforeseen events. Risk of loss passes to you upon delivery to the address provided.
Due to the consumable nature of honey, we do not accept returns of opened products. Replacements or refunds are considered only for wrong item shipped, verified transit damage/leakage, or genuine quality concerns reported within the stipulated window. Please review our Return & Refund Policy for detailed conditions and timelines.
Orders can be cancelled only before dispatch. Once shipped, cancellation is not possible. Refunds for eligible cancellations will be processed to the original payment method as per our policies.
Our products are intended for general consumption. They are not intended to diagnose, treat, cure, or prevent any disease. If you are pregnant, nursing, have diabetes, or have any medical condition or allergies, consult a healthcare professional before use.
Promotional offers and coupons are subject to specific terms, validity periods, and availability. We may modify or withdraw promotions at our discretion.
All website content, including text, designs, logos, graphics, and images, are the intellectual property of HouseOfSudha and/or its licensors. You may not use, reproduce, or distribute any content without prior written permission.
To the maximum extent permitted by law, HouseOfSudha shall not be liable for any indirect, incidental, consequential, or punitive damages arising out of your use of our website or products. Our total liability for any claim shall not exceed the amount paid by you for the product in question.
You agree not to misuse the website, interfere with its security, or attempt to access accounts or data that do not belong to you. We may suspend or terminate access for violations.
We may use third-party logistics and payment gateways. We are not responsible for errors, delays, or service issues attributable to such third parties, though we will reasonably assist you in resolving them.
Your submission of personal information through the website is governed by our Privacy Policy. Please review it to understand how we collect and use data.
These Terms & Conditions are governed by the laws of India. Any disputes shall be subject to the exclusive jurisdiction of the competent courts in Kerala, India, unless otherwise required by law.
For questions regarding these Terms & Conditions, please contact:
Note: This page provides general information for your convenience and does not constitute legal advice. For compliance (e.g., food labeling, FSSAI, and applicable state rules), maintain accurate licenses and declarations on your product labels and invoices. If required, include identifiers like FSSAI License No. and GSTIN on packaging and invoices.