At HouseOfSudha, we are committed to delivering your order safely and on time. Please read our Shipping Policy carefully to understand how we process and deliver orders.
Orders are processed within 1–2 business days after payment confirmation. Orders placed on weekends or public holidays are processed on the next working day.
Estimated delivery times vary depending on your location:
Note: These are estimated timelines. Delays may occur due to courier constraints, weather conditions, strikes, or unforeseen events beyond our control.
Shipping charges (if applicable) are displayed at checkout before payment. We occasionally offer free shipping promotions which will be mentioned on our website or promotional material.
Please ensure your shipping address, contact details, and pin code are accurate and complete. Incorrect or incomplete addresses may lead to delivery delays or failed deliveries. Any re-delivery charges due to wrong addresses will be borne by the customer.
Once your order is shipped, you will receive an email/SMS with tracking details. You can use this information to track your shipment directly with the courier partner.
If your order arrives damaged or leaking, please contact us within 48 hours of delivery. Kindly provide:
Verified cases will be eligible for replacement or refund as per our Return & Refund Policy.
In rare cases, delivery may be delayed or not completed due to reasons outside our control. We will assist you in coordinating with the courier partner to resolve the issue. Refunds or replacements (if applicable) will be handled as per policy.
For any shipping-related queries, please contact:
Note: HouseOfSudha is not responsible for delays or delivery failures caused by incorrect address details, recipient unavailability, or courier service disruptions. We will, however, make every effort to ensure successful delivery of your order.